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How do I move customers over from my old store?

Short answer

Bring your customers and their past orders over from Shoptet, Shopify or WooCommerce. Upload the export file and first see how many customers are new, how many you already have and which rows have an error; nothing is written until you confirm. Customers get no e-mail and no password: they register with the same e-mail and see their past orders in their account.

This text comes from the Portican admin, word for word as you see it on screen. When the screen changes, this page changes with it.

Steps

  1. Sign in to the Portican admin.

  2. In the menu, open Customers → Customer import.

  3. Click “Choose a file”.

  4. Click “Prepare a preview”.

  5. Click “Confirm and import”.

Start with your store, not with technical worries.

Try Portican without a payment card and see whether it fits the way you sell. When you are ready, you connect your domain and choose a paid plan.

No card needed. The Free plan has no time limit.