How do I set the return period and return fee?
Short answer
How many days a customer has to return goods and who pays for sending them back. The customer does not see this screen; the numbers go into your product feed and into search results, where Google Shopping and AI assistants compare shops. Leave it empty and they say nothing about returns.
This text comes from the Portican admin, word for word as you see it on screen. When the screen changes, this page changes with it.
Steps
Sign in to the Portican admin.
In the menu, open Shipping and payments → Returns.
Fill in “Return window”.
Choose “Who pays for return shipping”.
Fill in “Return fee”.
Save your changes with “Save”.
Start with your store, not with technical worries.
Try Portican without a payment card and see whether it fits the way you sell. When you are ready, you connect your domain and choose a paid plan.
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