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Where is a photo I attach for the assistant stored?

Short answer

In private storage that Portican turns on for stores. Until it is on, you cannot attach a photo, and the admin says the attachment could not be saved. The photo has no public address, it belongs to your conversation, and nobody else can open it in the admin; the assistant receives it to read. It is copied to the media library, where your store’s photos come from, only after you confirm that the assistant should add it to a product.

We wrote the short answer ourselves. The steps and button names come from the Portican admin, exactly as you see them on screen.

Steps

  1. Sign in to the Portican admin.

  2. At the top of the menu, open Assistant.

  3. Click “Attachment”.

  4. Click “Send”.

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