How do I block a customer from my store?
Short answer
You block a customer by email and choose what the block covers: a full ban, no cash on delivery, or no discounts. The customer is not told about the block.
We wrote the short answer ourselves. The steps and button names come from the Portican admin, exactly as you see them on screen.
Steps
Sign in to the Portican admin.
In the menu, open Customers → Blocked customers.
Click “Block a customer”.
Fill in “Email”.
Next to “What the block applies to”, click the option you want.
Fill in “Reason (staff only, the customer never sees it)”.
Click “Block customer”.
Start with your store, not with technical worries.
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