How do I set a booking reminder and rescheduling?

In the booking rules on the Availability screen, set in the field Remind the visitor how many hours before the appointment they get the email (24 by default, 0 turns the reminder off, at most 168). The email arrives in the language of the page where they booked and carries a link to cancel or move the appointment. A visitor can move the appointment to another free slot at most twice; the third attempt is refused and the page offers cancelling instead. You get an email about the freed and the new time. A cancelled appointment becomes free for someone else. Moving an appointment in the administration goes through a cancellation and a new booking.

We wrote the short answer ourselves. The steps and button names come from the Portican admin, exactly as you see them on screen.

1. Sign in to the Portican admin.

2. In the menu, open Bookings → Availability.

3. Fill in “Remind the visitor”.

4. Save your changes with “Save”.

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